Accessibility
Accessible Parking
Parking is available for ADA guests in all parking lots on a first-come, first-served basis. Guests requiring ADA parking must display official placards. Parking is available at regular parking rates.
Accessible Seating
Accessible seating is located throughout the arena. Based on the event, there may be seats available on the floor level, main concourse level, or the upper level. Before purchasing tickets, please inform the ticket office of your need to sit in an ADA accessible section. If you are injured after you have already purchased tickets, please contact the original point of purchase so they can accommodate you to the best of their abilities.
Accommodations are available for one companion per ADA guest.
American Sign Language Interpreter
We are happy to provide you with an ASL Interpreter for any concert or event with two weeks’ notice. Please call our ticket office at 813.301.6700 and request an interpreter. We will work with the show for the proper placement of the interpreter taking into account your seat location.
Elevator
The guest elevator is located inside Gate D Lobby. Typically, this elevator is reserved for guests who are mobility challenged.
Hearing Impaired
Yuengling Center has a limited number of Assistive Listening Devices which are available event by event on a first come first served basis at the Guest Services booth in the Gate A lobby. If you would like to reserve the device in advance, please contact us at (813) 974-3111 at least 24 hours prior to the day of show and we would be happy to put one aside under your name at the Guest Services booth. To pick up the device on event day, you will need to provide a valid photo ID which will be kept by our staff until the device is returned at the end of the event.
Service Animals
Service animals are permitted within the facility. Please have your animal clearly marked upon arrival. Guest Services Staff will assist with seating.
Website
Yuengling Center is committed to facilitating the accessibility and usability of its Web site, http://www.yuenglingcenter.com/. Over time, Yuengling Center will be implementing the relevant portions of the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard.
We are always working to improve and provide a world-class experience to all of our guests. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on https://www.yuenglingcenter.com/ please contact us at accessibility@amaliearena.com or (813) 301-6797. If you do encounter an accessibility issue, please be sure to specify the web page in your email or on your call with us.
Wheelchairs/Walkers
Wheelchairs may be checked at our Guest Services Desk at Gate A - see any Yuengling Center staff member for information. Wheelchairs and walkers are permitted. Walkers may be stored under your seat, or checked at our Guest Services desk.
Additional Information
For more information, please use our contact form here.